“In the early 1980’s you could start a company on a shoestring, which we did, in very humble conditions. Now the amount of regulation (FDA, FTC, USDA, DOT and TTB) is much more significant.
“We started off with one little 512K Macintosh®. Now we have computer systems and manufacturing systems. Production is on a much larger scale, but the biggest changes are the costs and complexity of regulatory requirements and quality assurance.
“Many start-up companies don’t last, so I am very proud that we’re still here producing products that I’m as satisfied with as when I made everything with my own hands. The basic premise of wanting to produce the best herbal products I could for my patients is still the guiding force behind what we do today.
“Whether it’s for a customer in a health food store or a practitioner in their office, I want to know that we’re producing the best quality product that we possibly can. And we are consistently looking for ways to improve and enhance products, even if they been successful for 35 years.