HERBALIST & ALCHEMIST, INC. - PRIVACY POLICY

Herbalist & Alchemist, Inc. (“H&A”) provides this Privacy Policy to let you know our policies and procedures regarding the collection, use and disclosure of information through, herbalist-alchemist.com (“Site”), and any other websites, features, applications, widgets or online services that are owned or controlled by H&A and that post a link to this Privacy Policy (together with the Site, the “Service”), as well as any information H&A collects offline in connection with the Service. It also describes the choices available to you regarding the use of, your access to, and how to update and correct your personal information. Note that we combine the information we collect from you from the Site, through the Service generally, or offline.

What We Collect
  • We get information about you in a range of ways:
    • Personal Information: In the course of using the Service (whether as a Client or Affiliate partner), we may require or otherwise collect information that identifies you as a specific individual and can be used to contact or identify you (“Personal Information”). Examples of Personal Information include your name, email address, company address, billing address, and phone number.
    • Payment Information: If you use the Service to make or receive payments, we will also collect certain payment information, such as credit card, PayPal, ACH or other financial account information, and billing address.
    • Identity Verification: We may collect Personal Information, such as your taxpayer identification number, to validate your identity or as may be required by law, such as to complete tax filings, especially sales tax filings for our wholesale customer sales. We may request documents to verify this information, such as tax forms or other documentation.
    • Events/Surveys: We also collect other information (e.g., web events, survey participants, etc.) you voluntarily give us directly and via services like Google, Email, LinkedIn, or Facebook.
    • Third Parties: We also may receive information about you from third parties. For example, we may supplement the information we collect with outside records or third parties may provide information in connection with a co-marketing agreement or at your request (such as if you choose to sign in with a third-party service). If we combine the information we receive from others with information we collect through the Service, we will treat the combined information as described in this Privacy Policy.
  • Information Automatically Collected

    When you interact with H&A through the Service, we receive, store and/or automatically log non-identifiable information about you and your computer. Such information, which is collected passively using various technologies, cannot presently be used to specifically identify you. For example, when visiting our Service, we log‎ your computer operating system type,‎ browser type,‎ browser language,‎ pages you viewed,‎ how long you spent on a page,‎ Internet protocol (IP) address, and information about your use of and actions on our Service.

    Cookies

    We may log information using "cookies." Cookies are small data files stored on your hard drive by a website. Cookies help us make our Service and your visit better. We use cookies to see which parts of our Service people use and like and to count visits to our Service.

    Web Beacons

    We may log information using digital images called Web beacons on our Service, Advertising, or in our emails. We use Web beacons to manage cookies, count visits, and to learn what marketing works and what does not. We also use Web Beacons to tell if you open or act on our emails. Third parties, with whom H&A partners to provide specific features on our Service or to display advertising based upon your Web browsing activity (Remarketing/Retargeting), use cookies to collect and store information about past visits to this Site. You can opt-out of third-party vendor's cookies and web beacons by visiting The Network Advertising Initiative opt-out page.

    Embedded Scripts

    We and our marketing partners, affiliates, analytics, and service providers may also employ software technology known as an Embedded Script. An Embedded Script is programming code that is designed to collect information about your interactions with the Service, such as the links you click on.

    Aggregated Personal Information

    In an ongoing effort to better understand and serve the users of the Service, H&A often conducts research on its customer demographics, interests and behavior based on the personal information and other information provided to us. This research may be compiled and analyzed on an aggregate basis, and H&A may share this aggregate data with its affiliates, agents and business partners. H&A may also disclose aggregated user statistics in order to describe our Service to current and prospective business partners, and to other third parties for other lawful purposes.

    Use Of Personal Information
  • We use your personal information as follows:
    • We use your personal information to operate, maintain, and improve our sites, products, and services.
    • We use your personal information to respond to comments and questions and provide customer service.
    • We use your personal information to send information including confirmations, invoices, technical notices, updates, security alerts, and support and administrative messages.
    • We use your personal information to communicate about promotions, upcoming events, and other news about products and services offered by us.
    • We use your personal information to provide and deliver products and services.
    • We display personal testimonials of satisfied customers on our Service, in addition to other endorsements. If you wish to update or delete your testimonial, you can contact us at herbalist@herbalist-alchemist.com.
  • Sharing Of Personal Information
  • We may share personal information as follows:
    • We may share personal information when we do a business deal, or negotiate a business deal, involving the sale or transfer of all or a part of our business or assets. These deals can include any merger, financing, acquisition, or bankruptcy transaction or proceeding.
    • We may share personal information for legal, protection, and safety purposes.
    • We may share information to comply with laws.
    • We may share information to respond to lawful requests and legal processes.
    • We may share information to protect the rights and property of H&A, our agents, customers, and others. This includes enforcing our agreements, policies, and terms of use.
    • We may share information in an emergency. This includes protecting the safety of our employees and agents, our customers, or any person.
    • We may share information with those who need it to do work for us.
    • We may also share your personal information with our subsidiaries, owners, co-marketers, and affiliates for purposes consistent with this Privacy Policy.
    • We may also share aggregated and/or anonymized data with others for their own uses.
  • Information Choices And Changes

    Our marketing emails tell you how to “opt-out.” If you opt out, we may still send you non-marketing emails. Non-marketing emails include emails about your accounts and our business dealings with you.

    You can typically remove and reject cookies from our Service with your browser settings. On most web browsers, you will find a “help” section on the toolbar. Please refer to this section for information on how to receive notification when you are receiving a new cookie and how to turn cookies off. Many browsers are set to accept cookies until you change your settings. If you remove or reject our cookies, it could affect how our Service works for you.

    Links To Other Websites

    This Privacy Policy applies only to the Service. The Service may contain links to other web sites not operated or controlled by H&A(the “Third Party Sites”). The policies and procedures we described here do not apply to the Third Party Sites. The links from the Service do not imply that H&A endorses or has reviewed the Third Party Sites. We suggest contacting those sites directly for information on their privacy policies.

    Exclusions

    This Privacy Policy does not apply to any personal information collected by H&A other than personal information collected through the Service. This Privacy Policy shall not apply to any unsolicited information you provide to H&A through the Service or through any other means. This includes, but is not limited to, information posted to any public areas of the Service, such as forums, any ideas for new products or modifications to existing products, and other unsolicited submissions (collectively, “Unsolicited Information”). All Unsolicited Information shall be deemed to be non-confidential and H&A shall be free to reproduce, use, disclose, and distribute such Unsolicited Information to others without limitation or attribution.

    Children

    H&A does not knowingly collect personal information from children under the age of 13. If you are under the age of 13, please do not submit any personal information through the Service. We encourage parents and legal guardians to monitor their children’s Internet usage and to help enforce our Privacy Policy by instructing their children never to provide personal information on the Service without their permission. If you have reason to believe that a child under the age of 13 has provided personal information to H&A through the Service, please contact us, and we will endeavor to delete that information from our databases.

    International

    H&A is a U.S. company. If you are located outside the United States and choose to provide information to us, H&A transfers Personal Information to the United States for processing, and our service providers may process Personal Information in the United States and elsewhere. These countries may not have the same data protection laws as the country in which you initially provided the information. When we transfer Personal Information from territories in the EEA or with similar laws to our affiliates or service providers in the United States and elsewhere outside the EEA, we rely on approved data transfer mechanisms, including standard contractual clauses approved by the European Commission.

    Your California Privacy Rights

    If you are a California resident, you may ask us to refrain from sharing your personal information with certain H&A affiliates and other third parties for their marketing purposes. Please contact us by e-mail using the information on the Contact Us page.

    Security Of Your Personal Information

    We take reasonable steps to help protect personal information. No company can fully prevent security risks, however. Mistakes may happen. Bad actors may defeat even the best safeguards. Therefore, you should take special care in deciding what information you send to us. Please keep this in mind when disclosing any information to H&A via the Internet.

    Other Terms And Conditions

    Your access to and use of the Service is subject to the Terms of Service at herbalist-alchemist.com/terms-amp-conditions

    Contact Information

    We welcome your comments or questions about this Privacy Policy. You may email us at herbalist@herbalist-alchemist.com

    Changes To This Privacy Policy

    We may change this Privacy Policy at any time and from time to time without prior notice. If we make any changes, we will change the Last Updated date below. Please review this Privacy Policy periodically, and especially before you provide any personal information. Your continued use of the Service after any changes or revisions to this Privacy Policy shall indicate your agreement with the terms of such revised Privacy Policy.

    Effective March 19, 2021

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